This Privacy Policy ("Policy") describes how pub779 ("pub779," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals who access or use the pub779.app platform. By registering an account or using our services, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. This Policy is issued in compliance with Republic Act No. 10173 (the Data Privacy Act of 2012 of the Philippines) and its Implementing Rules and Regulations.
1. About This Policy
1.1 pub779 operates the online gaming platform accessible at pub779.app and is the personal information controller responsible for your data under this Policy.
1.2 This Policy applies to all personal data processed by pub779 in connection with your use of pub779.app, including the creation and management of your account, deposit and withdrawal transactions, gameplay activity, bonus participation, and communications with our support team.
1.3 This Policy should be read together with pub779's Terms & Conditions and any game-specific terms that may apply to services you use on the platform.
1.4 pub779 may also process personal data in connection with PAGCOR compliance obligations. Where regulatory requirements impose specific data handling standards, those requirements take precedence and this Policy is applied consistently with them.
2. Personal Data We Collect
pub779 collects personal data in the following categories:
2.1 Registration and Identity Data
When you register an account with pub779, we collect: your legal full name, date of birth, Philippine mobile number, email address, and the username and password you select. This information is necessary to create and secure your account.
2.2 Identity Verification (KYC) Data
To comply with PAGCOR requirements and Philippine AML regulations, pub779 is required to verify the identity of account holders. This involves collecting copies of government-issued identification documents — such as your UMID, Philippine Passport, Driver's License, or PhilSys National ID — together with proof of address where required, and in some cases a selfie photograph for liveness verification.
2.3 Financial Transaction Data
pub779 records all deposit and withdrawal transactions associated with your account, including transaction amounts, timestamps, payment method identifiers (e.g., masked GCash or Maya account numbers), and transaction reference codes. This data is necessary for account management, fraud prevention, and regulatory reporting.
2.4 Gaming Activity Data
pub779 records your gameplay history, including games played, bet amounts, outcomes, session durations, and bonus participation. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.
2.5 Device and Technical Data
When you access pub779.app, we automatically collect certain technical data including your IP address, device type, operating system, browser type and version, session timestamps, and approximate geolocation derived from your IP address. This data is used for security monitoring, fraud detection, and platform optimization.
2.6 Communications Data
When you contact pub779's support team via live chat or email, we retain records of those communications for quality assurance, dispute resolution, and compliance purposes.
3. How We Use Your Personal Data
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, identity data |
| Identity verification and KYC compliance | Identity documents, registration data |
| Processing deposits and withdrawals | Financial transaction data, identity data |
| Delivering gaming services | Gaming activity data, account data |
| Fraud detection and account security | Device/technical data, transaction data |
| Regulatory compliance and AML reporting | Identity data, transaction data, gaming data |
| Customer support and dispute resolution | Communications data, account data |
| Responsible gaming monitoring | Gaming activity data, account data |
| Platform analytics and performance improvement | Device/technical data (aggregated) |
| Promotional communications (with consent) | Registration data, gaming preference data |
4. Legal Basis for Processing
Under the Data Privacy Act of 2012, pub779 processes your personal data on the following legal bases:
- Contractual necessity: Processing required to perform our obligations under the Terms & Conditions, including account management, payment processing, and game delivery.
- Legal obligation: Processing required to comply with PAGCOR regulations, Philippine AML laws (Republic Act No. 9160 as amended), and other applicable legal requirements.
- Legitimate interests: Processing for fraud prevention, account security, and platform analytics, where these interests are not overridden by your data protection rights.
- Consent: Processing for promotional communications, where your separate consent has been obtained. You may withdraw consent at any time by contacting support or updating your account notification preferences.
5. Data Sharing and Disclosure
5.1 pub779 does not sell your personal data to any third party.
5.2 pub779 may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:
- Payment processors: GCash (GXI), Maya, BPI, BDO, UnionBank, and other payment service providers, for the purpose of processing your deposit and withdrawal transactions. These providers receive only the minimum data necessary to execute the transaction.
- Game content providers: Third-party game studios (such as Pragmatic Play, PG Soft, and Jili Games) may receive anonymized session identifiers to deliver game content. pub779 does not share your personally identifiable information with game content providers.
- Identity verification providers: Third-party KYC service providers engaged to assist with identity document verification. These providers are bound by confidentiality obligations and process data only on pub779's instructions.
- Regulatory authorities: pub779 is required to report certain information to PAGCOR and, where applicable, to the Anti-Money Laundering Council (AMLC) of the Philippines. Such disclosures are made only to the extent required by law.
- IT infrastructure providers: Cloud hosting and infrastructure providers that store or process platform data on pub779's behalf, under data processing agreements that impose security and confidentiality obligations consistent with this Policy.
- Law enforcement: Where required by a valid legal order, warrant, or regulatory directive from a Philippine authority with jurisdiction.
5.3 Any third party to whom pub779 discloses personal data is required to process that data only for the specified purpose and in accordance with security standards consistent with pub779's obligations under this Policy.
6. Cookies and Tracking Technologies
6.1 pub779.app uses cookies and similar tracking technologies to support platform functionality, session management, security, and analytics. The following categories of cookies may be used:
- Strictly necessary cookies: Required for the platform to function, including session authentication cookies that keep you logged in during an active session. These cannot be disabled without preventing use of the platform.
- Functional cookies: Used to remember your preferences, such as language settings and game lobby layout choices.
- Analytics cookies: Used to collect aggregated, anonymized data about how users interact with pub779.app, to help us identify and resolve performance issues and improve the user experience.
- Security cookies: Used to detect and prevent fraudulent activity, including CSRF protection tokens and anomaly detection flags.
6.2 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair or prevent your ability to use pub779's services.
7. Data Security
7.1 pub779 implements technical and organizational security measures appropriate to the risk of the data processed, including:
- 256-bit SSL/TLS encryption for all data transmitted between your device and pub779's servers.
- Encryption of sensitive personal data at rest, including identity document files and payment method data.
- Role-based access controls limiting staff access to personal data to those with a legitimate operational need.
- Server-side session management with anomaly detection for concurrent or geographically inconsistent sessions.
- Regular security assessments and penetration testing of the pub779.app platform.
- Staff training on data protection obligations and security procedures.
7.2 In the event of a personal data breach that is likely to adversely affect your rights and freedoms, pub779 will notify the National Privacy Commission (NPC) and, where required, affected individuals in accordance with the timelines prescribed by the Data Privacy Act and NPC Circular No. 16-03.
pub779 applies the same data security standard used by Philippine commercial banks for online banking portals. Your data is protected at every point — in transit, at rest, and in processing.
8. Data Retention
8.1 pub779 retains personal data for the period necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods mandated by applicable law:
- Account and KYC records: A minimum of five (5) years from account closure, as required by Philippine AML regulations.
- Transaction records: A minimum of five (5) years from the date of the transaction, as required by PAGCOR and AML regulations.
- Communications records: Up to three (3) years from the date of the communication, for dispute resolution and quality assurance purposes.
- Gaming activity logs: Up to five (5) years, for regulatory compliance and responsible gaming purposes.
8.2 After the applicable retention period, personal data will be securely deleted or anonymized so that it can no longer be associated with an individual.
9. Your Data Subject Rights
Under Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal data processed by pub779:
- Right to be informed: The right to be notified of how your personal data is being processed — which this Policy fulfils.
- Right of access: The right to request a copy of the personal data pub779 holds about you.
- Right to rectification: The right to request correction of inaccurate or incomplete personal data.
- Right to erasure: The right to request deletion of your personal data where retention is no longer legally required or justified. Note that pub779 is required to retain certain data for minimum periods under AML and PAGCOR regulations, which limits the scope of erasure requests.
- Right to object: The right to object to processing based on pub779's legitimate interests or for direct marketing purposes.
- Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
- Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe pub779 has violated your data privacy rights.
To exercise any of these rights, contact pub779's Data Protection Officer at [email protected] (plain text — not a clickable link). pub779 will respond to verified requests within 15 business days.
10. Children's Privacy
10.1 pub779's services are strictly for individuals aged 21 years and above, in accordance with PAGCOR requirements. pub779 does not knowingly collect personal data from persons under 21 years of age.
10.2 If pub779 discovers that personal data has been collected from a person under 21 years of age, the associated account will be immediately suspended, all data collected will be deleted except where retention is required for regulatory reporting, and any funds in the account will be processed in accordance with applicable law.
10.3 Parents and guardians who believe a minor may have created an account on pub779 are encouraged to contact [email protected] immediately.
11. Third-Party Links
pub779.app does not contain links to third-party websites. If third-party game content providers render any links within their game interfaces, those links are subject to the privacy policies of those providers and not this Policy. pub779 is not responsible for the data practices of third-party game content providers beyond the scope of our contractual agreements with them.
12. International Data Transfers
12.1 Some of pub779's third-party service providers — including cloud infrastructure providers and certain KYC technology providers — may process your personal data outside the Philippines. Where such transfers occur, pub779 ensures that:
- The recipient country provides an adequate level of data protection as assessed by the NPC, or
- Appropriate safeguards are in place, such as standard contractual clauses or binding corporate rules, consistent with NPC guidelines on cross-border data transfers.
12.2 pub779 does not transfer your personal data to jurisdictions where pub779 has reason to believe that adequate protections cannot be maintained.
13. Changes to This Policy
13.1 pub779 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory guidance. Material changes will be communicated to registered users via email or in-platform notification before taking effect.
13.2 The "Last updated" date at the top of this Policy indicates when the most recent version was issued. Your continued use of pub779 following the effective date of any update constitutes acceptance of the revised Policy.
14. Contact and Data Protection Officer
For questions about this Privacy Policy, to exercise your data subject rights, or to report a privacy concern, please contact pub779's Data Protection Officer:
- Email: [email protected] (plain text — not a clickable link)
- Subject line: "Privacy / Data Request – [Your Account Reference]"
- Response time: Within 15 business days for data subject requests; 4–8 business hours for general support enquiries via live chat
- Live chat: Available 24/7 inside your logged-in pub779 account
You may also lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph) if you believe your data rights have not been respected.